Hi,**my facebook account was hacked, the hacker changed the password, email, phone numb...

GetHuman-moustdi's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-moustdi's own words
Hi,**my facebook account was hacked, the hacker changed the password, email, phone number, I am not finding any way at all to deal with this problem, I set up trusted contacts but somehow its not coming up ever as an option for me to even chose from.*facebook team sent me a recovery link but it doesn’t work, I have tried every Facebook solution to take control back on my account, with no success, the usual guidelines are not helpful.*this is the first time I ever experience a problem with my facebook account, I trust that Facebook will make this right and come up with a resolution that is fair.**Name: Mostafa Mohamed Abdelazeem.*Nick name: Mostafa Diab.*email: *****@***.com.*Country: Egypt.**I'd like to hear from you with positive feedback ASAP
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Facebook

Customer service issue
Reported by GetHuman-moustdi
Jul 30th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 88345 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-moustdi started working on this issue
Jul 30th, 2018 9:29pm
GetHuman-moustdi indicated the issue is not fixed yet.
Jul 30th, 2018 9:30pm