Someone on my friends list tagged me in a post. I opened the link to see what it was. I...
GetHuman-lexinbel's customer service issue with Facebook from July 2018
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-lexinbel's own words
Someone on my friends list tagged me in a post. I opened the link to see what it was. I began to receive several messages from people saying I had been hacked. When i logged in to see what had happened, I could log in but I need * digit code. This is something I didn't set up. The number I set my facebook to is a number I no longer have. I have tried calling facebook and no answer. I have sent a verification photo of myself holding a code that I was told to write down. i did this * or * days ago and I haven't heard anything back. I don't want to create a new facebook in order to use it. I have so many apps authenticated with that page and without the ability to access my facebook page, then i cannot access my apps.
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