When I sign into my account: *****@***.com, I'm urged to change my password. When I do...

GetHuman928741's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman928741's own words
When I sign into my account: *****@***.com, I'm urged to change my password. When I do, I receive: *Keep Your Account Secure*It looks like some changes were made to your account. Now we'll help you change your password, look at the recent changes to your account, and turn on extra security.**Password**People you added or followed**People you unfriended**Posts**Comments**Commerce Posts**I'm then asked to change my password again. *After I do, I'm pushed to a page that says: People you added or followed, I skip the page. *I'm pushed to a page that says: Please delete any recent posts that you don't want on Facebook, I skip the page.*I'm pushed to a page that says: Check Commerce Posts - when I click, the message received says service unavailable and I can’t move forward with restoring my account.**Please HELP! I have a campaign running!
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Facebook

Customer service issue
Reported by GetHuman928741
Jul 29th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 87374 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman928741 started working on this issue
Jul 29th, 2018 9:47pm
GetHuman928741 shared this issue with followers on Twitter
Jul 29th, 2018 9:47pm
GetHuman928741 indicated the issue is not fixed yet.
Jul 30th, 2018 7:35am
GetHuman928741 indicated the issue is not fixed yet.
Aug 2nd, 2018 6:56am
GetHuman928741 indicated the issue is not fixed yet.
Aug 2nd, 2018 7:00am
GetHuman928741 indicated the issue is not fixed yet.
Aug 2nd, 2018 12:56pm
GetHuman928741 indicated the issue is not fixed yet.
Aug 6th, 2018 7:27pm
GetHuman928741 indicated the issue is not fixed yet.
Aug 6th, 2018 7:29pm
GetHuman928741 indicated the issue is not fixed yet.
Aug 6th, 2018 7:29pm
GetHuman928741 indicated the issue is not fixed yet.
Aug 11th, 2018 7:07pm