My name is Wendy Padgett DOB *-*-****. I have an account that I have been locked out of...

GetHuman-wendypad's customer service issue with Facebook from July 2018

3 views
 | 
85655 similar
 | 
0 following
Help with my Facebook issue
GetHuman-wendypad's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wendypad will want to follow the link below to head to their help center. We will check on GetHuman-wendypad later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-wendypad's own words
My name is Wendy Padgett DOB *-*-****. I have an account that I have been locked out of. Facebook has it labeled Wendy.Padgett.*** this is my correct FB page. There is a fake account with no information on it. FB has it labeled Wendy.Padgett.***. This is not my account, but has me locked out of my real account. My real one has a picture of a gray horse, Married to Harold Padgett *-*-****. Have * children Aaron Padgett and Brittany Steinhauer. Can you please get rid of the fake account and reactivate my real account. I would greatly appreciate it.
GetHuman-wendypad did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-wendypad fixed the problem
We are waiting for GetHuman-wendypad to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-wendypad fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-wendypad
Jul 27th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 85655 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-wendypad started working on this issue
Jul 27th, 2018 8:00pm
GetHuman-wendypad indicated the issue is not fixed yet.
Jul 31st, 2018 1:43pm
GetHuman-wendypad indicated the issue is not fixed yet.
Jul 31st, 2018 1:44pm