Dear Facebook,**My facebook account which is *****@***.com was hacked and the password...

GetHuman-uji's customer service issue with Facebook from July 2018

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0 following
Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-uji's own words
Dear Facebook,**My facebook account which is *****@***.com was hacked and the password has been changed last sunday. I tried to reset the password but facebook didn't send me the security code. I would like to retrieve the account with my mother's phone number associate with the facebook account. Thanks & regards
GetHuman-uji did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-uji
Jul 25th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 19 customers so far
Similar issue to 82880 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-uji started working on this issue
Jul 25th, 2018 12:37pm
GetHuman-uji indicated the issue is not fixed yet.
Jul 25th, 2018 1:56pm