Hello! Our facebook was hacked. Almost all of my contacts received a very terrible mess...
GetHuman913947's customer service issue with Facebook from July 2018
Help with my Facebook issue
The issue in GetHuman913947's own words
Hello! Our facebook was hacked. Almost all of my contacts received a very terrible message from me in the messenger. I have tried every way to recover my account. I have sent government ids and the code with a picture. I have spent multiple hours trying to recover our account. I am not receiving the code on my phone. I am able to reset my password, but it continues to ask for the * digit code. Thanks in advance for all of your help.
GetHuman913947 did not yet indicate what Facebook should do to make this right.
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How GetHuman913947 fixed the problem
I suggest following the help tips on Facebook. I sent in the photo ID and Facebook responded via email with the code I needed to recover my account.It take ** hours to receive the email. :)
Please help with my Facebook issue
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