Hi,*I've been logged out of my account following an automated suspicious activity detec...

GetHuman913692's customer service issue with Facebook from July 2018

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The issue in GetHuman913692's own words
Hi,*I've been logged out of my account following an automated suspicious activity detection (which was false). I'm trying to reset my password account but it's not working. I'm able to review recent activity (which was all fine) but it hangs when I press "Skip" at the "Check Page roles" checkpoint. I thing it's because I have a large amount of marketplace items. I've tried many, may times but the next step isn't loading. I would greatly appreciate it if you could contact me to sort this issue as soon as possible. The account is registered to my email *****@***.com. I'm happy to provide IDs, etc.**Many thanks,**Dominic Lemoine
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Facebook

Customer service issue
Reported by GetHuman913692
Jul 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 82333 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman913692 started working on this issue
Jul 24th, 2018 10:02pm
GetHuman913692 indicated the issue is not fixed yet.
Jul 26th, 2018 2:33pm