Today a friend sent me a link in messenger. When i click the link( that i thought was a...

GetHuman-jastpdg's customer service issue with Facebook from July 2018

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The issue in GetHuman-jastpdg's own words
Today a friend sent me a link in messenger. When i click the link( that i thought was a video), i was kick out of facebook. Now when i try and log in it ask me for a code that was sent to my phone. I have do this many time now and can't get a code to log in. I have changed my password, but I'm still now able to sign in to my account. I can't receive a * digit code. How do i fix this problem?
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Facebook

Customer service issue
Reported by GetHuman-jastpdg
Jul 24th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 16 customers so far
Similar issue to 82295 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jastpdg started working on this issue
Jul 24th, 2018 9:20pm
GetHuman-jastpdg indicated the issue is not fixed yet.
Jul 25th, 2018 12:34am
GetHuman-jastpdg indicated the issue is not fixed yet.
Jul 25th, 2018 2:55am
GetHuman-jastpdg indicated the issue is not fixed yet.
Jul 25th, 2018 2:33pm
GetHuman-jastpdg indicated the issue is not fixed yet.
Jul 25th, 2018 2:34pm
GetHuman-jastpdg indicated the issue is not fixed yet.
Jul 25th, 2018 10:54pm
GetHuman-jastpdg indicated the issue is not fixed yet.
Jul 25th, 2018 11:18pm
GetHuman-jastpdg indicated the issue is not fixed yet.
Jul 25th, 2018 11:51pm