Hello yes my phone was acting up apps for freezing had to go in and do a factory reset...

GetHuman-cherronr's customer service issue with Facebook from July 2018

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The issue in GetHuman-cherronr's own words
Hello yes my phone was acting up apps for freezing had to go in and do a factory reset went to log back in to my Facebook and obviously forgot password or accounts were all jumbled up it's sending me to an old account can't get into my current account I have a few different emails I've used throughout couple years due to having new phones and confusion of passwords and such I would like to get to my current account but I can't
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Facebook

Customer service issue
Reported by GetHuman-cherronr
Jul 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 81393 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-cherronr started working on this issue
Jul 24th, 2018 1:15am