The * digit code you’re sending my daughter to reset her password isn’t working. We wai...

GetHuman-gpuente's customer service issue with Facebook from July 2018

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The issue in GetHuman-gpuente's own words
The * digit code you’re sending my daughter to reset her password isn’t working. We wait ** hours as stated and if’s still not working. She just needs her password reset. Please text me ASAP. I’m a senior citizen and this is very frustrating for me and my daughter. We shouldn’t be struggling for days on this. Also, you need to have a phone help center phone number so customers as myself can call you. Please let Mr. Zuckerberg know about my problem or have him text me. *Thanks!*Gloria M. Puente
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Customer service issue
Reported by GetHuman-gpuente
Jul 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
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Timeline
GetHuman-gpuente started working on this issue
Jul 23rd, 2018 1:57pm