my Facebook account seem to have gotten hacked or spam somehow and it booted me off. W...

GetHuman-jcsdrive's customer service issue with Facebook from July 2018

1 view
80300 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-jcsdrive's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-jcsdrive got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-jcsdrive's own words
my Facebook account seem to have gotten hacked or spam somehow and it booted me off. When I try to get back on it (for the *th or *th time) it asks me for a code generator number and I never get one sent to me even after sending a government ID. I dont understand why this is so difficult and frustrating ..please help Because I’m pretty sure whatever that spam was is getting sent to other friends on my FB account and I would like to warn them to not open anything up And I can’t because I can’t login because of the code generator won’t get sent
GetHuman-jcsdrive did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jcsdrive fixed the problem
We are waiting for GetHuman-jcsdrive to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jcsdrive fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jcsdrive
Jul 22nd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 80300 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-jcsdrive started working on this issue
Jul 22nd, 2018 11:38pm