Hello, I have an Instagram account named Kevinbrunno. I made it into a business account...

GetHuman-segks's customer service issue with Facebook from July 2018

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The issue in GetHuman-segks's own words
Hello, I have an Instagram account named Kevinbrunno. I made it into a business account and when I tried to pay an AD something happended with my card payment and it blocked it. Therefore it glitched my Instagram business account because I cannot revert it back to personal account. even after I deleted the ad or anything. it says please delete ad before reverting back to personal. I even deleted the facebook page connected to the instagram. please I just want to have a private instagram again.
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Customer service issue
Reported by GetHuman-segks
Jul 22nd, 2018 - a yr ago
I have an issue with Facebook too
Seen by 2 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-segks started working on this issue
Jul 22nd, 2018 3:37am
GetHuman-segks indicated the issue is not fixed yet.
Jul 22nd, 2018 4:50am