I went to log into my facebook account, which I was on early this morning, and it said...
GetHuman901657's customer service issue with Facebook from July 2018
Help with my Facebook issue
GetHuman901657's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman901657 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman901657 can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman901657's own words
I went to log into my facebook account, which I was on early this morning, and it said my password was wrong. So I followed the promos to recover my password and it said a *digit code would be sent to my email. I immediately could see the email they were sending the code to was not my email. I cannot access my FB whatsoever. It only tells me my password was changed. First ** minutes ago, turn ** minutes ago, but it's been * hrs.
GetHuman901657 did not yet indicate what Facebook should do to make this right.
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