One of my friends contacted me and told me my Facebook account was hacked. All of my co...

GetHuman899440's customer service issue with Facebook from July 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman899440's own words
One of my friends contacted me and told me my Facebook account was hacked. All of my contacts reported that they received a video which I did not send. I tried to sign into my account and it will not give me access. I tried to change the password but they must have changed my phone number because it tells me to enter a code that is sent to my phone to verify my account and it says it was sent but I have never received it
GetHuman899440 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman899440
Jul 20th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 77932 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman899440 started working on this issue
Jul 20th, 2018 8:46am