One of my friends contacted me and told me my Facebook account was hacked. All of my co...

GetHuman899440's customer service issue with Facebook from July 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman899440's own words
One of my friends contacted me and told me my Facebook account was hacked. All of my contacts reported that they received a video which I did not send. I tried to sign into my account and it will not give me access. I tried to change the password but they must have changed my phone number because it tells me to enter a code that is sent to my phone to verify my account and it says it was sent but I have never received it
GetHuman899440 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman899440
Jul 20th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 77932 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman899440 started working on this issue
Jul 20th, 2018 8:46am