On my most recent monthly credit card statement, there was a charge of $** for Facebook...

GetHuman-cliffibs's customer service issue with Facebook from July 2018

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The issue in GetHuman-cliffibs's own words
On my most recent monthly credit card statement, there was a charge of $** for Facebook Network for Good Donate which supposedly occurred on ********. Neither my wife nor I recognize any $** donation made to Facebook. If you can tell me who we supposedly donated to, I would be happy to pay it if we recognize the donation. I have disputed the charge with my Credit Card company. I will not pay the charge unless I recognize the charge. Please give me the necessary information to recognize the charge. *Thank you, Cliff Ibsen
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Customer service issue
Reported by GetHuman-cliffibs
Jul 18th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 16 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-cliffibs started working on this issue
Jul 18th, 2018 4:00pm
GetHuman-cliffibs confirmed the issue is fixed. Hooray!
Jul 19th, 2018 2:31am