On my most recent monthly credit card statement, there was a charge of $** for Facebook...

GetHuman-cliffibs's customer service issue with Facebook from July 2018

16 views
 | 
76329 similar
 | 
0 following
Help with my Facebook issue
GetHuman-cliffibs's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cliffibs will want to follow the link below to head to their help center. We will check on GetHuman-cliffibs later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-cliffibs's own words
On my most recent monthly credit card statement, there was a charge of $** for Facebook Network for Good Donate which supposedly occurred on ********. Neither my wife nor I recognize any $** donation made to Facebook. If you can tell me who we supposedly donated to, I would be happy to pay it if we recognize the donation. I have disputed the charge with my Credit Card company. I will not pay the charge unless I recognize the charge. Please give me the necessary information to recognize the charge. *Thank you, Cliff Ibsen
GetHuman-cliffibs did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cliffibs fixed the problem
We are waiting for GetHuman-cliffibs to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cliffibs fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-cliffibs
Jul 18th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 16 customers so far
Similar issue to 76329 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-cliffibs started working on this issue
Jul 18th, 2018 4:00pm
GetHuman-cliffibs confirmed the issue is fixed. Hooray!
Jul 19th, 2018 2:31am