please see below

GetHuman893002's customer service issue with Facebook from July 2018

5 views
 | 
76250 similar
 | 
0 following
Help with my Facebook issue
GetHuman893002's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman893002 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman893002 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman893002's own words
I tried to log onto my account. It said that I had used an old password and after trying a couple of ones I thought it would be, it through me out. I then asked to change my password and they said that a code would be sent to my email account. This didn't happen even though I tried * times. I now seem to have created another facebook account which is not what I want to do. I want to recover my existing one which obviously has all my friends and photos etc. Can someone please help urgently as I have an event for my daughters **th birthday on my Facebook page and so need access asap please.
GetHuman893002 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman893002 fixed the problem
We are waiting for GetHuman893002 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman893002 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman893002
Jul 18th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 76250 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman893002 started working on this issue
Jul 18th, 2018 2:41pm
GetHuman893002 indicated the issue is not fixed yet.
Jul 18th, 2018 7:01pm
GetHuman893002 indicated the issue is not fixed yet.
Jul 18th, 2018 7:01pm
GetHuman893002 indicated the issue is not fixed yet.
Jul 18th, 2018 7:02pm
GetHuman893002 indicated the issue is not fixed yet.
Jul 20th, 2018 9:25am