I have gotten several text messages from friends telling me I’ve invited them to join s...

GetHuman-katebea's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-katebea's own words
I have gotten several text messages from friends telling me I’ve invited them to join some group that I’ve never seen or heard of. I tried logging in and I don’t have access to my account anymore. I don’t have access to the email address that’s associated with my Facebook so I have no way of resetting my password. Can you help me reset my password and get the other person off my account? Thank you!!
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Facebook

Customer service issue
Reported by GetHuman-katebea
Jul 3rd, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 62848 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-katebea started working on this issue
Jul 3rd, 2018 4:42pm
GetHuman-katebea indicated the issue is not fixed yet.
Jul 4th, 2018 6:59pm
GetHuman-katebea indicated the issue is not fixed yet.
Jul 4th, 2018 11:16pm
GetHuman-katebea confirmed the issue is fixed. Hooray!
Jul 6th, 2018 6:55pm