my account was hacked months ago. I have been writing into to headquarters to address t...

GetHuman-caidynba's customer service issue with Facebook from July 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-caidynba's own words
my account was hacked months ago. I have been writing into to headquarters to address the issue and even sent copies of my ID. the password recovery does not work because the hacker changed the email associated with the account. the hacker is posting and being rude to my friends. I really want my account back but at this moment, Id settle for the account being deleted. please contact me! I have many ways to prove this account is mine. its linked to games on my phone as well as several friends are willing to confirm. thank you
GetHuman-caidynba did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-caidynba
Jul 3rd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 8 customers so far
Similar issue to 62811 others
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GetHuman-caidynba started working on this issue
Jul 3rd, 2018 3:55pm