Your system is not allowing me to login into my account. Wants me to verify a computer...

GetHuman-mrway's customer service issue with Facebook from July 2018

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The issue in GetHuman-mrway's own words
Your system is not allowing me to login into my account. Wants me to verify a computer that I used in may of this year ****. I am using same computer & using a different hotspot as I live in rural area with no lan connection. My name is Mathew Way & have started having this idiotic problem now for months! I was recently logged in on Sunday & for some reason automatically logged out.**PROBLEM NOT FIXED
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Facebook

Customer service issue
Reported by GetHuman-mrway
Jul 3rd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 62762 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mrway started working on this issue
Jul 3rd, 2018 3:16pm
GetHuman-mrway indicated the issue is not fixed yet.
Jul 3rd, 2018 4:23pm
GetHuman-mrway indicated the issue is not fixed yet.
Jul 3rd, 2018 4:24pm
GetHuman-mrway indicated the issue is not fixed yet.
Jul 3rd, 2018 4:25pm
GetHuman-mrway indicated the issue is not fixed yet.
Jul 3rd, 2018 4:26pm
GetHuman-mrway indicated the issue is not fixed yet.
Jul 4th, 2018 6:44pm
GetHuman-mrway indicated the issue is not fixed yet.
Jul 4th, 2018 6:45pm
GetHuman-mrway indicated the issue is not fixed yet.
Jul 6th, 2018 6:07pm
GetHuman-mrway indicated the issue is not fixed yet.
Jul 6th, 2018 6:08pm