This issue has not been resolved.

GetHuman-jagche's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-jagche's own words
See the Photos and albums of my Facebook friends on my iPad. ... Since the most recent update ********, I can't see "photos" of my friends on my ipad. I only get a "Videos" grey box. Is there a fix?
I could see Photos and albums of my Facebook friends on iPad before the Facebook update on ******.
Would like to be able to see Facebook friends Photos and albums on my iPad like I could on ******* - before the recent Facebook update.
Facebook won't help or correct issue. I was hoping you could find an answer.
I don't know what to try. Facebook won't help or respond to this problem with their latest update.
I have an issue with Facebook too
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Please help with my Facebook issue
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Facebook

Facebook - most recent update
Customer service issue
Reported by GetHuman-jagche
Jul 3rd, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 62343 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jagche started working on this issue
Jul 3rd, 2018 4:00am
GetHuman-jagche indicated the issue is not fixed yet.
Jul 3rd, 2018 9:11pm
GetHuman-jagche indicated the issue is not fixed yet.
Jul 3rd, 2018 9:19pm
GetHuman-jagche indicated the issue is not fixed yet.
Jul 4th, 2018 5:21pm
GetHuman-jagche indicated the issue is not fixed yet.
Jul 4th, 2018 5:23pm
GetHuman-jagche indicated the issue is not fixed yet.
Jul 4th, 2018 5:25pm
GetHuman-jagche indicated the issue is not fixed yet.
Jul 5th, 2018 5:50pm
GetHuman-jagche indicated the issue is not fixed yet.
Jul 8th, 2018 7:31am
GetHuman-jagche indicated the issue is not fixed yet.
Jul 8th, 2018 7:32am