I can log into my facebook account on my laptop because I saved the password but when I...

GetHuman844741's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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The issue in GetHuman844741's own words
I can log into my facebook account on my laptop because I saved the password but when I try to access my facebook on other device I can not becasue the password I thought it was is wrong. I need to change password and I have tried and nothing is working. I do not want to lose my current account but I do want to be able to access it anywhere I go on any device. Does that make sense and can you please please please help me
GetHuman844741 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman844741
Jul 3rd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 62322 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman844741 started working on this issue
Jul 3rd, 2018 3:21am
GetHuman844741 shared this issue with friends on Facebook
Jul 3rd, 2018 3:21am