I was sent message on messanger when I opened it it logged me out of my FB account and...

GetHuman-debraemb's customer service issue with Facebook from July 2018

6 views
 | 
62146 similar
 | 
0 following
Help with my Facebook issue
GetHuman-debraemb's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-debraemb will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-debraemb can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-debraemb's own words
I was sent message on messanger when I opened it it logged me out of my FB account and I cannot log back in.. As my default email I no longer have am now with different carrier for phone.. And the pH numbers they are sending reset codes to I no longer have access to as I have had a different pH no for months which I have supplied..when asked friends I supplied it still wouldn't let me access..this had also caused issues with *ball pool app as it linked me to another account I have with FB and now I'm not getting the benefits of using my personal FB account..
GetHuman-debraemb did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-debraemb fixed the problem
We are waiting for GetHuman-debraemb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-debraemb fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-debraemb
Jul 2nd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 62146 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-debraemb started working on this issue
Jul 2nd, 2018 11:44pm
GetHuman-debraemb indicated the issue is not fixed yet.
Jul 3rd, 2018 1:00am
GetHuman-debraemb indicated the issue is not fixed yet.
Jul 3rd, 2018 1:02am
GetHuman-debraemb indicated the issue is not fixed yet.
Jul 3rd, 2018 1:05am
GetHuman-debraemb indicated the issue is not fixed yet.
Jul 3rd, 2018 1:05am
GetHuman-debraemb shared this issue with friends on Facebook
Jul 3rd, 2018 1:06am
GetHuman-debraemb indicated the issue is not fixed yet.
Jul 3rd, 2018 1:10am