I’ve just gotten a new phone and I can’t log on to my Facebook account because I don’t...
GetHuman-chloeka's customer service issue with Facebook from July 2018
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-chloeka will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-chloeka can let us know if they help or not.
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The issue in GetHuman-chloeka's own words
I’ve just gotten a new phone and I can’t log on to my Facebook account because I don’t know my password. Both of the email addresses listed are invalid because one is an old one and one is my university one ... neither of which I have access to anymore. I also didn’t put my phone number on because of security reasons, so I can’t get on that way either. I’ve tried every password I can think of and none of them are working. Please help me.
GetHuman-chloeka did not yet indicate what Facebook should do to make this right.
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