My FB account has been hacked. I was originally able to go in and hangs the password. T...
GetHuman840632's customer service issue with Facebook from July 2018
Help with my Facebook issue
First: share to improve GetHuman840632's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman840632 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman840632's own words
My FB account has been hacked. I was originally able to go in and hangs the password. Then a couple hours later my whole account is non accessible. I have tried multiple different ways to recover it. The phone number listed is my correct number but it will not send the recovery texts. No message is ever received. The email that the account was created with I no longer have access to. So between the phone number not sending the text and the no access to the email I cannot get into the account.
GetHuman840632 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman840632 fixed the problem
We are waiting for GetHuman840632 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.