A couple of days ago I was sent a video in messenger from a contact of mine since openi...
GetHuman-cchaffee's customer service issue with Facebook from July 2018
Help with my Facebook issue
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Before contacting them, items GetHuman-cchaffee may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-cchaffee's own words
A couple of days ago I was sent a video in messenger from a contact of mine since opening it I can not access my account on FB. Several of my contacts said I have been sending them videos thru messenger. I have not been able to log in for * days. Have tried to log in and change my password but it is asking for a code from code generator. I do not have access to this. The only way I can get info is thru my email. I am not getting any info by text or thru my phone. I also submitted a pic of my license Saturday for verification
GetHuman-cchaffee did not yet indicate what Facebook should do to make this right.
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