I cannot get into Facebook or messenger. My email and password go through fine. But say...

GetHuman-reneaken's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-reneaken's own words
I cannot get into Facebook or messenger. My email and password go through fine. But saying I have not connected with this browser before. I changed nothing about browser. And on same phone. Also wants code . But by the time I get code it says it is incorrect code. I refuse to give out social security number. Thanks for any answers I can get.
How much I like Facebook and how many friends I have lost.
Let me back on my Facebook page.
* or * years. Not really sure.
Taking the picture with code didn't work either.
I have an issue with Facebook too
How GetHuman-reneaken fixed the problem
We are waiting for GetHuman-reneaken to fix the problem and share the solution with the rest of us customers.
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Facebook

Customer service issue
Reported by GetHuman-reneaken
Jul 1st, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 13 customers so far
Similar issue to 61123 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-reneaken started working on this issue
Jul 1st, 2018 8:47pm
GetHuman-reneaken shared this issue with followers on Twitter
Jul 1st, 2018 8:52pm
GetHuman-reneaken indicated the issue is not fixed yet.
Jul 3rd, 2018 1:51am
GetHuman-reneaken indicated the issue is not fixed yet.
Jul 3rd, 2018 1:51am
GetHuman-reneaken indicated the issue is not fixed yet.
Jul 3rd, 2018 1:54am
GetHuman-reneaken indicated the issue is not fixed yet.
Jul 5th, 2018 1:07am
GetHuman-reneaken indicated the issue is not fixed yet.
Jul 5th, 2018 1:10am
GetHuman-reneaken indicated the issue is not fixed yet.
Sep 20th, 2018 2:33am
GetHuman-reneaken indicated the issue is not fixed yet.
Sep 20th, 2018 2:41am
GetHuman-reneaken indicated the issue is not fixed yet.
Sep 20th, 2018 2:41am
GetHuman-reneaken indicated the issue is not fixed yet.
Sep 20th, 2018 2:42am