I went to log out of all devices and change my password because I lost my phone...also...

GetHuman-starasm's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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The issue in GetHuman-starasm's own words
I went to log out of all devices and change my password because I lost my phone...also I was using my boyfriend's Google account. I somehow was locked out and I have no idea the email it was started with and the mobile number is no longer relevant. I tried to start several new accounts. I do not have a photo id to upload,which is ridiculous anyway. Now I am locked out of my new account and waiting for fb to confirm my identity for the third time..I need help. I just want back into my original account. I DON'T KNOW THE PASSWORD..need to make a new one. That's what this is all over..My patience is worn thin. I need to communicate with fam and friends. Thank you
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Facebook

Customer service issue
Reported by GetHuman-starasm
Jul 1st, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 60623 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-starasm started working on this issue
Jul 1st, 2018 6:21am
GetHuman-starasm indicated the issue is not fixed yet.
Jul 1st, 2018 6:21am
GetHuman-starasm indicated the issue is not fixed yet.
Jul 1st, 2018 8:47am
GetHuman-starasm indicated the issue is not fixed yet.
Jul 1st, 2018 8:49am