My profile has been hacked and taken over-personal information and pictures and friends...

GetHuman837127's customer service issue with Facebook from June 2018

60238 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman837127's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman837127 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman837127's own words
My profile has been hacked and taken over-personal information and pictures and friends are mine but name on account and login information is not mine. I can not login and I cannot access ‘email*phone numbers’ now associated. I’ve been a member since **** and I am upset and worries. My name is Stephanie Strahlman (Farley married name). Persons name now on account is Radjaa Oussama. That is not me. Please help me remove this person and have access again.
GetHuman837127 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman837127 fixed the problem
We are waiting for GetHuman837127 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman837127 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman837127
Jun 30th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 60238 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman837127 started working on this issue
Jun 30th, 2018 6:09pm