Cant log in

GetHuman836915's customer service issue with Facebook from June 2018

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60172 similar
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Help with my Facebook issue
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Waiting to see what went wrong with our suggestion for how to get Facebook help.
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The issue in GetHuman836915's own words
Log in ... I set up two factor authentication and I no longer have my phone. Well I have the phone itself but my number is disconnected. I know my password but cannot log in at all.
I want my Facebook back’
GetHuman836915 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman836915 fixed the problem
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Facebook

Customer service issue
Reported by GetHuman836915
Jun 30th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 16 customers so far
Similar issue to 60172 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman836915 started working on this issue
Jun 30th, 2018 4:55pm
GetHuman836915 indicated the issue is not fixed yet.
Jun 30th, 2018 6:10pm
GetHuman836915 indicated the issue is not fixed yet.
Jun 30th, 2018 6:11pm
GetHuman836915 indicated the issue is not fixed yet.
Jun 30th, 2018 6:13pm
GetHuman836915 indicated the issue is not fixed yet.
Jun 30th, 2018 6:13pm
GetHuman836915 indicated the issue is not fixed yet.
Jul 3rd, 2018 5:54pm
GetHuman836915 indicated the issue is not fixed yet.
Jul 3rd, 2018 5:55pm
GetHuman836915 indicated the issue is not fixed yet.
Jul 3rd, 2018 6:46pm
GetHuman836915 indicated the issue is not fixed yet.
Jul 4th, 2018 6:10pm