Hi - I deactivated my account for a short period of time as I thought it was being hack...

GetHuman-mscdowli's customer service issue with Facebook from June 2018

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The issue in GetHuman-mscdowli's own words
Hi - I deactivated my account for a short period of time as I thought it was being hacked. I changed my password and stupidly of me I did not update my contact details, telephone or email to my new ones *before deactivating so therefore do not have access to these any longer. I have set up a new account now but really would love my photographs from my old account as I have years of memories there. Could you possibly help me out with how to gain access as this is obviously a genuine account and I can answer any security questions required. Many thanks Cathy Dowling
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Customer service issue
Reported by GetHuman-mscdowli
Jun 30th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 5 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-mscdowli started working on this issue
Jun 30th, 2018 1:55am