The day before yesterday I had a message pop up on screen saying someone has tried to a...

GetHuman-amyvioo's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-amyvioo's own words
The day before yesterday I had a message pop up on screen saying someone has tried to acess my account so I went through the process of changing my password. I logged in yesterday and it was fine now when I’m logging in and putting in my new password it’s saying incorrect password. I have tried he process of sending a code to email to reset password but my email is from over ** years ago and I cannot remember the logging for it or any of the security question answers. I hope Facebook can resolve this issue for me
GetHuman-amyvioo did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-amyvioo fixed the problem
We are waiting for GetHuman-amyvioo to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-amyvioo
Jun 29th, 2018 - 10 mons ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 59012 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-amyvioo started working on this issue
Jun 29th, 2018 9:58am
GetHuman-amyvioo indicated the issue is not fixed yet.
Jun 29th, 2018 9:58am