I'm attempted to add an zoho email address to my email contact section on my facebook b...

GetHuman830318's customer service issue with Facebook from June 2018

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The issue in GetHuman830318's own words
I'm attempted to add an zoho email address to my email contact section on my facebook business page. However, I only recieve the confirmation email on one of my zoho email acccounts but not the one I actually am trying to connect to the page. Zoho told me to contact facebook support to see if they could provide any useful information about the breakdown between facebook servers and zoho mail servers.
GetHuman830318 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman830318
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 58454 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman830318 started working on this issue
Jun 28th, 2018 6:55pm