I have been locked out of my Facebook account for a couple of weeks now every time I tr...

GetHuman828696's customer service issue with Facebook from June 2018

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2 following
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The issue in GetHuman828696's own words
I have been locked out of my Facebook account for a couple of weeks now every time I try to log in it saying that I’m putting in a old password and I have never changed my password... I have had this account for over ** years and I no longer have access to my old email or my old phone number. I have all of my memories of my daughter growing up and I don’t wanna lose them to make a new page. HELPPP**
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Customer service issue
Reported by GetHuman828696
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 16 customers so far
Similar issue to 58062 others
2 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman828696 started working on this issue
Jun 28th, 2018 10:55am