I got a new phone went to download my facebook once i downloaded i couldnt log in i for...

GetHuman-shirlaje's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-shirlaje's own words
I got a new phone went to download my facebook once i downloaded i couldnt log in i forgot my password. I went through all the steps to retrieave my new password to log in and they still wont let me log into my account
GetHuman-shirlaje did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-shirlaje fixed the problem
We are waiting for GetHuman-shirlaje to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-shirlaje
Jun 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 15 customers so far
Similar issue to 55613 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-shirlaje started working on this issue
Jun 25th 11:41pm
GetHuman-shirlaje indicated the issue is not fixed yet.
Jun 26th 12:46am
GetHuman-shirlaje indicated the issue is not fixed yet.
Jun 26th 1:59am
GetHuman-shirlaje indicated the issue is not fixed yet.
Jun 26th 2:00am
GetHuman-shirlaje indicated the issue is not fixed yet.
Jun 27th 12:48am
GetHuman-shirlaje indicated the issue is not fixed yet.
Jun 27th 12:50am