I got a new phone and can't log on, I also cannot recall the email address so I can't...

GetHuman-tokitae's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-tokitae's own words
I got a new phone and can't log on, I also cannot recall the email address so I can't log on to facebook. When I put in my phone number the wrong profile comes up.
GetHuman-tokitae did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-tokitae fixed the problem
We are waiting for GetHuman-tokitae to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-tokitae
Jun 25th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 55570 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tokitae started working on this issue
Jun 25th 10:50pm
GetHuman-tokitae shared this issue with followers on Twitter
Jun 25th 10:50pm
GetHuman-tokitae indicated the issue is not fixed yet.
Jun 26th 4:40am
GetHuman-tokitae indicated the issue is not fixed yet.
Jun 27th 1:14am
GetHuman-tokitae indicated the issue is not fixed yet.
Jun 27th 1:15am