Messenger issue. I deactivated Facebook, but still messaged people in Messenger. One da...

GetHuman-zajdel's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-zajdel's own words
Messenger issue. I deactivated Facebook, but still messaged people in Messenger. One day, I logged back into *Facebook and when I did, ALL of those messsges were gone! I still had the really old messages from way before I left FB, but not the newer ones. Where did they go? Are they hopefully in the Cloud?? Seems like they have to be somewhere. I had a lot of valuable information in those messages!
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Customer service issue
Reported by GetHuman-zajdel
Jun 25th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 55508 others
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GetHuman-zajdel started working on this issue
Jun 25th 9:31pm
GetHuman-zajdel indicated the issue is not fixed yet.
Jun 26th 12:02am