An anonymous post was put up on a Facebook group about my mother which has left the who...

GetHuman-jodie_al's customer service issue with Facebook from June 2018

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The issue and preferred resolution, in GetHuman-jodie_al's own words:
An anonymous post was put up on a Facebook group about my mother which has left the whole family feeling concerned about iden***y theft and potential fraud from those who viewed the post that contained personal data. Although the post has now finally been removed from the page, my mother has been left feeling vulnerable that someone was able to publicly post so much information with no consent to a large audience and is unable to find out who the original poster is.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman-jodie_al
Jun 25th, 2018 - 2 mons ago
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jodie_al started working on this issue
Jun 25th 8:20pm