Emergency, need contact info for facebook*Someone has setup an account using my name an...

GetHuman819022's customer service issue with Facebook from June 2018

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Help with my Facebook issue
GetHuman819022's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman819022 will want to follow the link below to head to their help center. We will check on GetHuman819022 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman819022's own words:
Emergency, need contact info for facebook*Someone has setup an account using my name and picture. They are using it to send message to my FB friends that are smearing my character. They have also publicly posted that same message on their timeline. A FB friend informed me of this. I cannot reference their URLs to report as abuse since they have blocked me. I sent a general report of abuse through the help center, but like I said I cannot reference any of their URL's with the abuse nor the messages they have sent. Is there a contact phone number at facebook I can call to get help? I only received an automated e-mail response to my report. I need help before this spreads even further. Thanks!
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman819022
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 55338 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman819022 started working on this issue
Jun 25th 5:45pm