I have not been able to get into Facebook due to the generator code being sent to an in...

GetHuman818747's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman818747 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman818747's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman818747 will want to follow the link below to head to their help center. We will check on GetHuman818747 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman818747's own words:
I have not been able to get into Facebook due to the generator code being sent to an inactive number. I would like some ***istance on how I can get a code sent to my new phone number. Please reach back out to me.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman818747
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 13 customers so far
Similar issue to 55274 others
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GetHuman818747 started working on this issue
Jun 25th 4:38pm