Dear All, **My dad changed his mobile but and lost access to his facebook account. *I t...

GetHuman-hjay_z's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-hjay_z's own words
Dear All, **My dad changed his mobile but and lost access to his facebook account. *I tired to help him but i couldn't find an email or phone number associated with his account to reset the password. **I found his account from my friends’ list: mahmoud.hijezi.* **I dont know if you can help me or not but if you can please reply back or direct me to those who can help. **Much appreciated. **Ahmad Hijazi
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Customer service issue
Reported by GetHuman-hjay_z
Jun 25th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 54932 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-hjay_z started working on this issue
Jun 25th 10:44am
GetHuman-hjay_z indicated the issue is not fixed yet.
Jun 25th 11:48am
GetHuman-hjay_z indicated the issue is not fixed yet.
Jun 25th 11:49am