I went to open FB on my iPhone app and it automatically logged me out of both the app a...

GetHuman817045's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman817045's own words
I went to open FB on my iPhone app and it automatically logged me out of both the app and website on my laptop. I never logged myself out. I tried signing back in and no matter what I put in it won't log me in. I tried resetting but the email FB sent the recovery code too I no longer have access to. Can you please advise on how I can get into my account? I feel like I've been going in circles from page to page to try and get back into my account for days now. Thank you in advance.
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Customer service issue
Reported by GetHuman817045
Jun 25th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 19 customers so far
Similar issue to 54681 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman817045 started working on this issue
Jun 25th 2:39am
GetHuman817045 indicated the issue is not fixed yet.
Jun 25th 3:47am
GetHuman817045 indicated the issue is not fixed yet.
Jun 25th 3:48am
GetHuman817045 indicated the issue is not fixed yet.
Jun 25th 3:49am
GetHuman817045 indicated the issue is not fixed yet.
Jun 25th 3:49am
GetHuman817045 indicated the issue is not fixed yet.
Jun 25th 3:51am
GetHuman817045 indicated the issue is not fixed yet.
Jun 25th 11:55pm
GetHuman817045 indicated the issue is not fixed yet.
Jun 26th 4:43am
GetHuman817045 indicated the issue is not fixed yet.
Jun 26th 5:33am
GetHuman817045 indicated the issue is not fixed yet.
Jun 26th 5:34am
GetHuman817045 indicated the issue is not fixed yet.
Jun 28th 4:33am
GetHuman817045 indicated the issue is not fixed yet.
Jun 28th 3:48pm