Cannot enter fb because I had my PC wiped clean due to a windows * problem. Friends are...

GetHuman-randebue's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-randebue's own words
Cannot enter fb because I had my PC wiped clean due to a windows * problem. Friends are telling me the old fb is still available to them but I do not have it on my screen nor can I access it. I am trying to start a new fb but really wish I can get the former one back
GetHuman-randebue did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-randebue fixed the problem
We are waiting for GetHuman-randebue to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-randebue
Jun 24th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 54379 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-randebue started working on this issue
Jun 24th 7:46pm
GetHuman-randebue indicated the issue is not fixed yet.
Jun 24th 7:46pm