Hi,*My account (*****@***.com. Ricky-Bobby Moreno) has been repeatedly hacked by people...

GetHuman816004's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman816004 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman816004's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman816004 will want to follow the link below to head to their help center. We will check on GetHuman816004 later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue and preferred resolution, in GetHuman816004's own words:
Hi,*My account (*****@***.com. Ricky-Bobby Moreno) has been repeatedly hacked by people I know. How can we resolve this issue and retrieve their information as well as they have already been reported to the FTC, FBI, CA Attorney General, etc.*Please advise as I would like to have my account back. *Regards,*Enrique Moreno ********-****
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman816004
Jun 24th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 6 customers so far
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GetHuman816004 started working on this issue
Jun 24th 5:49pm