I can't get on my old Facebook this account has a lot of meaning to me and I have forgo...

GetHuman816389's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman816389 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman816389's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman816389 will want to follow the link below to head to their help center. We will check on GetHuman816389 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman816389's own words:
I can't get on my old Facebook this account has a lot of meaning to me and I have forgotten all my detail and when go to search account it doesn't find me I want to be able to use this account again please help me
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman816389
Jun 24th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 54437 others
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Timeline
GetHuman816389 started working on this issue
Jun 24th 8:52pm