I have been legacy administrator for my husband's facebook account since he p***ed away...

GetHuman-cdliley's customer service issue with Facebook from June 2018

Help with my Facebook issue
I have been legacy administrator for my husband's facebook account since he p***ed away * years ago. Last night one of my stepsons hacked the account and removed me as legacy contact. He removed my email address - phone number - and blocked me from viewing the account. My facebook email is******@***.com and my husbands account is *****@***.com. Or was until all that was changed last night. Please help me recover it.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-cdliley
Jun 24th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 54164 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-cdliley started working on this issue
Jun 24th 3:15pm
GetHuman-cdliley indicated the issue is not fixed yet.
Jun 27th 8:01pm
GetHuman-cdliley indicated the issue is not fixed yet.
Jun 28th 2:52am