Hi guys, *my facebook profile has been hacked and e-mail has been changed. The person w...

GetHuman815632's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman815632 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman815632's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman815632 will want to follow the link below to head to their help center. We will check on GetHuman815632 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman815632's own words:
Hi guys, *my facebook profile has been hacked and e-mail has been changed. The person who did it writes disutrbing messages to my family members. How can i recover it? I would send to facebook my old e-mail adress and old p***word if necessary
I trust that Facebook will make this right and come up with a resolution that is fair.
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Hi guys, *my account has been hacked and e-mail and p***word are changed. Person who ha...My facebook page has been hacked and I can't get in it everything has been changed my e...
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Customer service issue
Reported by GetHuman815632
Jun 24th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 54149 others
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GetHuman815632 started working on this issue
Jun 24th 2:47pm