Hi guys, *my facebook profile has been hacked and e-mail has been changed. The person w...
GetHuman815632's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman815632's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman815632's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman815632 will want to follow the link below to head to their help center. We will check on GetHuman815632 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman815632 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman815632's own words
Hi guys, *my facebook profile has been hacked and e-mail has been changed. The person who did it writes disutrbing messages to my family members. How can i recover it? I would send to facebook my old e-mail adress and old password if necessary
GetHuman815632 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman815632 fixed the problem
We are waiting for GetHuman815632 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.