Hi guys, *my facebook profile has been hacked and e-mail has been changed. The person w...

GetHuman815632's customer service issue with Facebook from June 2018

6 views
 | 
54149 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman815632's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman815632's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman815632 will want to follow the link below to head to their help center. We will check on GetHuman815632 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman815632 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman815632's own words
Hi guys, *my facebook profile has been hacked and e-mail has been changed. The person who did it writes disutrbing messages to my family members. How can i recover it? I would send to facebook my old e-mail adress and old password if necessary
GetHuman815632 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman815632 fixed the problem
We are waiting for GetHuman815632 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman815632 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman815632
Jun 24th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 54149 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman815632 started working on this issue
Jun 24th 2:47pm