I am logged out of my account and when I try to find my account using email or phone nu...

GetHuman-oham's customer service issue with Facebook from June 2018

Help with my Facebook issue
I am logged out of my account and when I try to find my account using email or phone number it’s a different identify (someone named Takram) he must have my information so when j try to search for my profile I only see him. My name is Olivia Ham my Facebook name is Olivia Jane my phone is ********** but it doesn’t come up when I search for it jusy this guy Takram. I got a text from Facebook yesterday saying he was trying to change a p***word and now I can’t log in to my account or find it. Please help.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-oham
Jun 24th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 54085 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-oham started working on this issue
Jun 24th 1:09pm
GetHuman-oham indicated the issue is not fixed yet.
Jun 24th 8:41pm
GetHuman-oham indicated the issue is not fixed yet.
Jun 24th 8:42pm
GetHuman-oham indicated the issue is not fixed yet.
Jun 24th 8:43pm
GetHuman-oham indicated the issue is not fixed yet.
Jun 25th 2:11pm