****o, my account was broken on ********* and since then I can not connect to facebook...

GetHuman793378's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
****o, my account was broken on ********* and since then I can not connect to facebook. Email P***word I do not know it or it was changed anymore, I certainly do not have a phone number I can not do anything to recover my account. My console is active almost continuously since the **th and I can not do anything. I need your help, please answer me as soon as you can. The account with which I log on facebook is *****@***.com. Please much to do something. I'm waiting for your answer to be able to send your iden***y papers and all that's needed to the new *****@***.com email address. Thank you for your time.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman793378
Jun 24th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 53983 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman793378 started working on this issue
Jun 24th 9:53am
GetHuman793378 indicated the issue is not fixed yet.
Jun 30th 7:38am
GetHuman793378 indicated the issue is not fixed yet.
Jun 30th 7:38am
GetHuman793378 indicated the issue is not fixed yet.
Jul 29th 11:35am