I want to retrieve my face book account. I’ve had a new phone and when I logged in my n...
GetHuman815280's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman815280's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman815280's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman815280 will want to follow the link below to head to their help center. We will check on GetHuman815280 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman815280 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman815280's own words
I want to retrieve my face book account. I’ve had a new phone and when I logged in my name was wrong. Caroline Beck ford. It should be Caroline Beckford. I had to open a new account which I don’t want , I want my account back I Caroline Beckford. Thank you.
GetHuman815280 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman815280 fixed the problem
We are waiting for GetHuman815280 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.