I want to retrieve my face book account. I’ve had a new phone and when I logged in my n...

GetHuman815280's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman815280 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman815280's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman815280 will want to follow the link below to head to their help center. We will check on GetHuman815280 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman815280's own words:
I want to retrieve my face book account. I’ve had a new phone and when I logged in my name was wrong. Caroline Beck ford. It should be Caroline Beckford. I had to open a new account which I don’t want , I want my account back I Caroline Beckford. Thank you.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman815280
Jun 24th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman815280 started working on this issue
Jun 24th 8:46am