I want to retrieve my face book account. I’ve had a new phone and when I logged in my n...

GetHuman815280's customer service issue with Facebook from June 2018

3 views
 | 
53948 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman815280's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman815280's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman815280 will want to follow the link below to head to their help center. We will check on GetHuman815280 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman815280 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman815280's own words
I want to retrieve my face book account. I’ve had a new phone and when I logged in my name was wrong. Caroline Beck ford. It should be Caroline Beckford. I had to open a new account which I don’t want , I want my account back I Caroline Beckford. Thank you.
GetHuman815280 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman815280 fixed the problem
We are waiting for GetHuman815280 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman815280 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman815280
Jun 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 53948 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman815280 started working on this issue
Jun 24th 8:46am