When I tried to access my fb account Fernando came up that's not me it needs fixed

GetHuman816348's customer service issue with Facebook from June 2018

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The issue in GetHuman816348's own words
The problem: When I tried to access my fb account Fernando came up that's not me it needs fixed
GetHuman816348 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman816348
Jun 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 54425 others
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Timeline
GetHuman816348 started working on this issue
Jun 24th 8:43pm